Kathy Jo Reynolds (right), the property manager for Jackson Retirement Village in Jackson, is pictured as she accepts a plaque for being chosen as 2017 Elderly Housing Site Manager of the Year.

Kathy Jo Reynolds (right), the property manager for Jackson Retirement Village in Jackson, is pictured as she accepts a plaque for being chosen as 2017 Elderly Housing Site Manager of the Year.

The United States Department of Agriculture's (USDA), Rural Development, announced Kathy Jo Reynolds, a property manager at Jackson Retirement Village in Jackson, as the 2017 Elderly Housing Site Manager of the Year. The USDA award recognizes excellent property management and maintenance at a multi-family home in the United States.

Awards, including the Elderly Housing Site Manager of the Year award, were presented at a breakfast hosted by Council for Affordable and Rural Housing (CARH) at their Annual Meeting, Wednesday, June 21, at the Ritz-Carlton Pentagon City in Arlington, VA. The selections were based upon tenant satisfaction with the manager, and a combination of property curb appeal, timeliness and competency of maintenance, accurate and complete recordkeeping with no incidents of noncompliance, and actions of the manager that were rated consistently above and beyond the requirements of the position.

A panel consisting of housing professionals from CARH and representatives from Rural Development made the selections. The winners were selected from 24 nominations representing 11 states.
Kathy Jo Reynolds, has been the property manager with Millennia Housing Management at Jackson Retirement Village (JRV) since 2013. Reynolds hosts monthly events throughout the year at JRV such as cookouts, soup dinners, Thanksgiving and Christmas events. She even delivers meals to the residents who are physically unable to make it to the event. These events create fellowship among the residents.

Those who know and have worked with her feel that Reynolds is professional and friendly with a strong sense of community. She makes sure that spring and fall cleanups are executed timely and provides seasonal color throughout the year and winter display during the cold months. Recently, new benches, picnic tables and grills were purchased as well as outdoor decorations that enhance not only the property but the community at large.

In receiving her award, Reynolds expressed, "I feel very blessed and honored to receive this award. I had absolutely no experience in housing when I started this job 3 ½ years ago. My residents are my second family, and I enjoy making their apartment not just an apartment but their "home".

She is grateful to have received such an honorable award, but credits some of her success to the people she works with and the training she has received.

Reynolds concluded, "I have two hard working maintenance gentlemen, Tim Thompson and Michael Dixon who also make the residents feel at home. I feel very blessed to work for such a great company and compassionate owner, Frank Sinito. This award is only possible because Millennia Housing Management has given me the training and tools to work with."